The growth of the internet marketplace and the increasing speed and convenience of online transactions has helped consumers in many ways. Unfortunately, it has also served to help fraudsters and scam artists, who can now use their technological skills to the online consumers’ disadvantage. At Flexibility.com, we strive to keep our users informed of current frauds and scams relating to the online lending industry, and to provide helpful resources to consumers who may have become victims of such scams. Below you will find information about some of the most common lending scams, as well as information about who to contact if you believe that you have fallen victim to one. Below are some things to look out for:
Debt Collection Scams
If you receive threatening or harassing phone calls from someone claiming to be collecting on a debt, it might be a scam. Lenders in the Flexibility.com network abide by fair debt collection practices and should not threaten or harass you. Do not provide any information or funds to someone claiming to be collecting on a debt until you have confirmed that the debt and collector are legitimate.
Fake Loan Offers
At Flexibility.com, we do not make outbound calls to consumers unless they have requested to be contacted first. If you receive an unsolicited phone call from someone offering you a loan and/or claiming to represent our website, do not provide them with your personal information.
Requests for Money or Personal Information
If someone contacts you requesting your bank account information or asking that you pay money in order to request or receive a loan, it is a scam. Flexibility.com and the lenders in its network do not charge any fees for requesting a loan.
What to do?
If you believe that you have been the victim of a financial fraud or scam, there are numerous organizations who can assist you. For your convenience, we have provided contact information for a few of these organizations below:
Consumer Financial Protection Bureau (CFPB):
Phone: (855) 411-2372